Encore Support Services

SMS Terms & Conditions

1. Service Description

By texting Encore Support Services, or by previously communicating with us through other channels (such as email, phone, website forms, or job applications), you agree to receive SMS messages related to customer support, service updates, or recruitment. This service is intended for two-way communication between you and Encore Support Services.

2. Message Frequency

Message frequency varies based on your interaction with our team.

3. Charges

Message and data rates may apply depending on your mobile carrier plan.

4. Opt-In

You may opt in by initiating a conversation with Encore Support Services via SMS or by previously contacting us through other communication methods. By doing so, you consent to receive messages from us.

5. Opt-Out

You can opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us.

6. Help

For assistance, reply HELP, email info@nwp.encoresupport.org, or call 212.411.CARE.

7. Privacy

Your information will not be shared with third parties. For full details, see our Privacy Policy

8. Terms Updates

These terms may be updated periodically. Continued use of SMS services indicates acceptance of any updated terms.